Returns and Refunds
Here’s the corrected version of the policy based on your feedback:
Exchange Policy
Our exchange policy is effective for 2 Days from the date you receive your product. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. Refunds are only offered if the item is faulty or damaged.
To request an exchange, please email us at [info@glamora-fashion.com] with your full name, order number, item description, and the reason for your exchange. If 2 days have passed since your order was delivered, we can no longer offer an exchange.
Exchange Fees:
• For local orders, the exchange fees are the same as the delivery fees.
• For international orders, please email us with full details of your request, and we will provide you with an estimate of the exchange fees.
Once your return is received and inspected, we will notify you by email if the exchange is approved or declined. Approved exchanges will be processed, and the replacement item will be shipped to you.
Please carefully read item descriptions before purchasing to avoid any issues.
Our Responsibility:
• Faulty Product: If the product has a manufacturing defect.
• Wrong Item Sent: If we send you the wrong product, color, or size. You may exchange it, but no refund will be issued.
Your Responsibility:
We are happy to offer exchanges for the following cases, but refunds will not be granted:
• Incorrect Size/Color Ordered: If you ordered the wrong size, color, or quantity, we can exchange the item but cannot provide a refund.
• Incorrect Address Provided: If you made an error in the shipping address, we are not responsible for orders that were not received due to this mistake.
If you believe an error occurred on our part, please accept our sincerest apologies. Your satisfaction is very important to us, and we will ensure the necessary corrections are made through an exchange.
Exchange Process:
If you believe an error has occurred, please follow these steps:
1. Take a photo of the issue (if the problem is size, please use a ruler).
2. Send an email with the subject line “Order # YourOrderNumber Exchange Request” to [info@glamora-fashion.com].
• Include the photo(s), a detailed description of the issue, and your order number.
Our support team will respond within 1 business day with further instructions.
Late or Missing Exchanges (if applicable)
If you haven’t received your exchange, please check your shipping confirmation for tracking details or contact us at [info@glamora-fashion.com].
Important Note:
Refunds will only be granted in cases of defective or damaged items. If you haven’t received your refund after confirmation of approval, please follow up with your bank or credit card company. Processing times may vary based on your bank’s policies.
Exchange Policy
Our exchange policy is effective for 2 Days from the date you receive your product. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. Refunds are only offered if the item is faulty or damaged.
To request an exchange, please email us at [info@glamora-fashion.com] with your full name, order number, item description, and the reason for your exchange. If 2 days have passed since your order was delivered, we can no longer offer an exchange.
Exchange Fees:
• For local orders, the exchange fees are the same as the delivery fees.
• For international orders, please email us with full details of your request, and we will provide you with an estimate of the exchange fees.
Once your return is received and inspected, we will notify you by email if the exchange is approved or declined. Approved exchanges will be processed, and the replacement item will be shipped to you.
Please carefully read item descriptions before purchasing to avoid any issues.
Our Responsibility:
• Faulty Product: If the product has a manufacturing defect.
• Wrong Item Sent: If we send you the wrong product, color, or size. You may exchange it, but no refund will be issued.
Your Responsibility:
We are happy to offer exchanges for the following cases, but refunds will not be granted:
• Incorrect Size/Color Ordered: If you ordered the wrong size, color, or quantity, we can exchange the item but cannot provide a refund.
• Incorrect Address Provided: If you made an error in the shipping address, we are not responsible for orders that were not received due to this mistake.
If you believe an error occurred on our part, please accept our sincerest apologies. Your satisfaction is very important to us, and we will ensure the necessary corrections are made through an exchange.
Exchange Process:
If you believe an error has occurred, please follow these steps:
1. Take a photo of the issue (if the problem is size, please use a ruler).
2. Send an email with the subject line “Order # YourOrderNumber Exchange Request” to [info@glamora-fashion.com].
• Include the photo(s), a detailed description of the issue, and your order number.
Our support team will respond within 1 business day with further instructions.
Late or Missing Exchanges (if applicable)
If you haven’t received your exchange, please check your shipping confirmation for tracking details or contact us at [info@glamora-fashion.com].
Important Note:
Refunds will only be granted in cases of defective or damaged items. If you haven’t received your refund after confirmation of approval, please follow up with your bank or credit card company. Processing times may vary based on your bank’s policies.